Epson
|
Micro Computer Systems |
Voice: (800) 658-1000 |
Contract: ESD112-DE-09
To place an order:Contact Micro Computer Systems by phone, fax, or e-mail for a quote. All purchase orders must reference the DigitalEdge contract #ESD112-DE-09 and shall be faxed, along with a copy of the written quotation, to the DigitalEdge office at 360-696-3099. Send a copy of your order to Micro Computer Systems via one of the methods below.
1. Call in your order to 800-658-1000 (in Washington state), or to 800-422-5182 (outside Washington state), and fax a copy of your purchase order and the vendor's price quote to the DigitalEdge office at 360-696-3099.
2. Fax your order to 866-217-1034, and fax a copy of your order and the vendor's price quote to the DigitalEdge office at 360-696-3099.
3. Mail in your order to Micro Computer Systems, 16531 13th Ave W #201, Lynnwood, WA 98037, and fax a copy of your order and the vendor's price quote to the DigitalEdge office at 360-696-3099.
4. E-mail your order to Micro Computer Systems at digitaledge@k12connected.com, and e-mail a copy of your order and the vendor's price quote to the DigitalEdge office at digitaledge@esd112.org.
To track your order, call 800-658-1000 (in WA) or 800-422-5182 (outside of WA) or send an e-mail to DigitalEdge@k12connected.com referencing your purchase order number.
Procedure for Submitting Return Requests:
• Return requests may be submitted by phone, e-mail (mailto:rmak12connected.com) or via a form on the K12connected web site (http://k12connected.com/rmarequest.html).
• After submitting basic information including the reason for the return, invoice, serial numbers and condition of packaging, customers are advised as to the feasibility of the return request and any restocking fees or conditions that may apply per our Return Policy below.
• Upon approval of the request by the vendor or manufacturer, a return shipping label is e-mailed to the customer (except for very large or heavy items, for which a freight pick-up is arranged by phone). For returns due to sales error or defect, shipping is paid by MICRO or by the relevant vendor. For other returns, the cost of return shipping is deducted from the final credit memo.
• After visual inspection or vendor confirmation verifies that the item has been successfully returned, a credit memo referencing the original purchase order is issued.
Regional Sales Contacts:
| Region | Name | Phone | Fax | |
|---|---|---|---|---|
| Western Washington | Rich Litchfield | digitaledge@k12connected.com | (800) 658-1000 | (866) 217-1034 |
| Western Washington Eastern Washington - Spokane |
John Pexton | digitaledge@k12connected.com | (800) 658-1000 | (866) 217-1034 |
| Eastern WA - Tri Cities Idaho |
Tanner Ellen | digitaledge@k12connected.com | (800) 658-1000 | (866) 217-1034 |
