School Mobilization Assistance Response Teams (SMART)

SMART Program2018-05-25T11:52:49+00:00

Supporting and responding to schools in a crisis.


About the SMART Program

The SMART team responds to schools during a traumatic event which emotionally impacts students and staff. Team members mobilize immediately—to provide support to students and staff in the event of a crisis of any magnitude. In addition to crisis management services, the SMART Team provides comprehensive training to help prepare your school and staff in the event of a crisis.

What is a SMART Team?

The SMART team is made up of counselors, social workers, psychologists, nurses, ELA staff, security staff and community volunteers.

SMART Program


SMART Services

Crisis Response

Once we receive the call, SMART team members mobilize immediately providing support to students and staff in the event of a crisis of any magnitude.

School Crisis Trainings

The SMART team will come to your school and provide your staff with an 8 hour initial training including the following topics:

  • How to prepare and response to a school crisis
  • Developing an emergency plan
  • The importance of a phone tree
  • Key roles during a school crisis
  • Communicating information to staff, students and families
  • Understanding the developmental stages of students K-12 and how reactions differ
  • Addressing trauma and grief in students K-12
  • What to do in the days and weeks following a crisis
  • Key factors for assessing risk in a school setting

Additional Workshops and Trainings

In addition to the core training, the SMART team conducts targeted trainings, including:

  • Team Lead Trainings
  • Quarterly update meetings
  • Community Forums

What Districts Say About Smart Team Assistance

“I am so grateful to all of you for your professional expertise and personal support this past week. I was again reminded why I am so fortunate to work in this community. Facing this tragedy together made us much stronger than we would have been otherwise.”

“Our school has suffered a great deal of loss this year. Each and every time… your team has taken the time to ask questions, check in with teachers, support students and just be a warm presence.”


Our Trainers

Wendy and Jodi are both volunteers with the Trauma Intervention Program of Portland, Oregon and Vancouver, Washington. They coordinate many of the school trauma responses in the area. Over the years, Wendy and Jodi have also served as mentors, provided supervision and continuing education for the TIP Teen volunteers.

Wendy and Jodi developed the School Mobilization Assistance Response Team training in 2001. They have trained over 1500 staff members from Clark County, Washington area, the Parkrose and Reynolds School Districts in Portland, Oregon, Clackamas Community College Counseling Department, Grays Harbor County and the State of Delaware how to respond to crisis situations in the schools. Additionally, Wendy and Jodi offer Quarterly Update trainings and team building activities for all SMART Team members.

Wendy and Jodi are both trained in Critical Incident Stress Management and Critical Incident Stress Debriefing by Dr. Jeffrey Mitchell. Wendy and Jodi have both met the requirements for a Certificate of Specialized Training in Schools and Children Crisis Response Specialty through the International Critical Incident Stress Foundation. Wendy has also met the requirements for a Certificate of Specialized Training in Mass Disasters and Terrorism and Jodi has met the requirements for a Certificate of Specialized Training in Health Care.

Wendy Silverthorne, LCSW

Wendy is the SMART Team Coordinator and the Connect Evergreen Coalition Coordinator. She has a broad social work background, having worked in the field for almost 40 years. The majority of those years have been spent working in a school setting. Wendy was named Washington State School Social Worker of the Year, 2002.

Jodi Wicks, MS

Jodi is a Crisis Stabilization Clinician at Catholic Community Services. She was a Bereavement Manager for Peacehealth Southwest Washington Medical Center in Vancouver Washington for two decades.


SMART Resources

Clark County Community Resources


Who to Contact

Wendy Silverthorne, LCSW

SMART Team Coordinator


Phone: 360-952-3401


Upcoming Classes

Prevention Programs & Grants

Programs/Grants administered by Prevention and Youth Services include:

Washington State Community Prevention and Wellness Initiative
Student Threat Assessment Program
Prevent Coalition
Truancy Project
Youth Workforce Program

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